WE’RE HERE TO HELP

A clearer answer.
A better next step.

Questions about Sunrise: Plan Sunlight, a calculation or privacy? Here’s where to start.

Contact Plan Sunlight

For help with the app, privacy requests or feedback, email us:

support@plansunlight.app ↗

Include your app version and a short description. Please leave out private coordinates, passwords and payment details.

Good to know

Where can I download the app?

Download Sunrise: Plan Sunlight on the App Store for iPhone and iPad with iOS 17 or later. This website does not take payment.

What can I plan?

Choose a place by Apple Maps search, an optional current-location request or manual coordinates. Pick an explicit time zone, explore supported dates from 2000–2099, read solar azimuth and elevation with sunrise, sunset and daylight, compare two dates, then save, back up or export a plan.

Does the line on the map show a shadow?

No. It shows an illustrative bearing toward the sun from the sample place, relative to true north. It does not calculate shadows or account for buildings, trees or terrain.

Can I use it without an internet connection?

Yes for manual coordinates, time-zone selection and solar calculations. Apple Maps search and map content may need a connection, and current location depends on your permission and the device’s location services. There is no app account or app-operated cloud sync.

What is free, and what requires a purchase?

Your first complete saved plan, including editing, date comparison and sharing, is free. Additional saved plans require an optional one-time lifetime purchase. Check the local price in the app before confirming through Apple. There is no subscription. To recover an existing purchase, use Restore Purchases in Settings or on the purchase screen with the Apple account that bought it.

Are my plans sent to analytics?

Plans are stored locally or in a destination you choose, not uploaded merely because you save them. The App Store edition may send coarse usage, paywall A/B and purchase-state events through TelemetryDeck by default, with a Settings opt-out. These events exclude coordinates, place or plan names, selected dates, share contents, receipts and transaction IDs. See the Privacy Policy for details.

What to include in a support request

Your app version, iPhone or iPad model, operating-system version and a short description of what happened are usually enough. A screenshot can help, but remove personal details first. Never send an Apple password, payment information or private coordinates.